Returns & Exchanges
At Peppermayo, we want you to love your purchase, but if something isn't quite right, we offer easy returns within 30 days of delivery for a store credit or exchange. Please ensure items are in their original, unworn condition with all tags attached to be eligible for processing.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Your Return Method
Select whether you would like a store credit or an exchange for a different size, and download your prepaid shipping label.
- 3.Pack and Post
Securely package your items in their original packaging, attach the return shipping label to the outside, and drop it off at your nearest postal location.
- 4.Processing and Credit
Once our warehouse receives and inspects your return, we will issue your store credit or ship your exchange within 3-5 business days.